Real people, fast responses, run by gamers. We aim to reply in under 30 minutes during peak hours — and our Discord is live 24/7.
Servers deploy instantly through the Pelican panel. Most game servers are online within a minute of payment.
Yes. If your server is unusable for any reason on our side, we refund the unused portion. No fuss.
For games that support them — yes, with full SFTP access. The panel makes uploading, installing, and updating trivial.
UK datacentres today, with more regions planned as we grow. EU clients get excellent ping to our infrastructure.
Our monitoring alerts the NOC immediately. Most issues are resolved before you notice, and we post in our status channel either way.